Solo
$0
Up to 3 hosts. Free indefinitely, not a trial.
- Metrics, traces and logs
- 7 day trace retention
- SQL querying
- Community support
- One alert channel
Pulsegrid / Pricing
Pricing
Per host, per month. Ingest, retention and queries are included. We do not charge per gigabyte and we do not charge for running a query.
Monthly
AnnuallySave 20%
Team
$49
Per host, minimum 5 hosts.
- Everything in Solo
- 90 day retention
- Deploy timeline
- Adaptive sampling
- Slack, PagerDuty, Opsgenie
- 99.9% SLA
- Email support, 1 business day
Scale
$119
Per host, minimum 25 hosts.
- Everything in Team
- 13 month retention
- Self-hosted option
- SSO and SCIM
- Audit log export
- 99.95% SLA
- Named engineer, 4 hour response
What counts as a host
| Thing | Counts as |
|---|---|
| Virtual machine or bare metal server | One host |
| Kubernetes node | One host, regardless of pod count |
| Container or pod | Nothing. Not billed. |
| Serverless function | Nothing. Traces ingested free. |
| Managed database or queue | Nothing. Monitored via integration. |
| Host up for less than 6 hours in a month | Nothing. Autoscaling is not penalised. |
Billing is on the 95th percentile of hourly host count across the month, not the peak, so a single load spike does not set your bill for the month.
Worked example
A 40 host Kubernetes estate
Twelve services, roughly 900 million spans a month, 4TB of logs.
| 40 hosts on Team, billed annually | $1,560 a month |
| Ingest for 900M spans | Included |
| 4TB of logs | Included |
| Unlimited queries and dashboards | Included |
| Unlimited seats | Included |
| Total | $1,560 a month |
The same estate on usage-based pricing typically lands between $4,000 and $9,000 depending on how chatty the logs are, which is difficult to predict in advance. That predictability is the reason most teams move.
Billing questions
No. Invite the whole company. Charging per seat discourages exactly the people who should be looking at production data.
You are billed on the 95th percentile of hourly host count. Scale up for a launch and come back down and the spike is excluded. Sustained growth is billed pro rata from the day it started.
At renewal, yes. Mid-term we will not refund the discount already given, but we will let you leave with 30 days notice and refund unused whole months at the monthly rate.
Under 10 people and under two years old, 50% off Team for the first year. Academic and registered non-profit use is free up to 25 hosts. Email sales with something that proves it.
A button in Settings, Billing. It takes effect at the end of the current period, no phone call, no retention team. Your data stays queryable for 30 days after and is then deleted.